CRM Vtiger
Vtiger CRM
The Vtiger CRM system is an effective tool designed for supporting business management. Single CRM application contains multiple modules which manage and process applicable data, such as contact and client company information, sales and marketing data, or helpdesk tickets and documents.
Distinctive features.
- exceptional customer service,
- flexibility and configurability,
- ease of use.
What features can we find in the sales section?
- various filters and data sorting options,
- offer status monitoring,
- schedule meetings
- documentation management,
- invoice creation,
- reporting and analysis.
What functions can we find in the service segment?
- ticket status monitoring and management,
- automation of ticket assignment,
- ticket filtering and sorting by status, customer etc.
- support for multiple channels of communication – email, phone, Customer Panel,
- built in Customer Panel enabling the customer to create and check up on their current tickets,
- automated email responses to customer tickets.
What functions can we find in the marketing department?
- customer acquisition panel,
- creator of attractive e-mail templates,
- e-mail automation,
- digital channel tracking panel.